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Terms & Conditions.

Supplier to Thermal Tech Inc. must comply with these basic Quality Clauses, additional Quality Clauses will be noted on the Purchase Order as required.
  • Any delay in shipment must be conveyed to Thermal Purchasing as soon as the delay is known.


  • Any changes to the contract requirements by the supplier must be approved by Thermal in writing.


  • All information in the contract must be held in confidence and no third-party request for information will be authorized unless instructed in writing by Thermal representative.


  • In addition to Thermal right of entry, the supplier agrees to right of entry for our customers, or regulatory agencies, to all facilities and records in the performance of this contract.


  • All applicable requirements must be flowed down to sub-tier suppliers including customer requirements. The supplier must apply appropriate controls to their direct and sub-tier external providers, to ensure that requirements are met.


  • Notify Thermal of changes in product and/or process definition, changes of suppliers, changes of manufacturing facility location and where required, obtain Thermal approval.


  • Notify Thermal quality department prior to transferring any Thermal work to a new facility. Thermal’s QA Manager will determine prior to the transfer if the supplier may perform the transfer of work.


  • Notify Thermal quality department of nonconforming product and make proper arrangements for approval.


  • Maintain adequate records of all production and product acceptance documents. Records shall be kept for a period of ten (10) years after final payment for supplies or services and properly destroy (i.e. shred) documented information after retention period.


  • All work must be processed per latest revision unless otherwise instructed on purchase order.


  • Conformance to AC7004, ISO 9001 or AS9100 Quality Management System.


  • Provide Safety Data Sheets (SDS) and/or certificates of compliances for restricted, toxic or hazardous substances.


  • Processing suppliers must furnish processing certifications to the purchase order requirements, and shall not process any parts for which they are not certified or approved.


  • Strive to meet minimum of 90% quality and 80% delivery performance requirements.


  • Material suppliers must furnish material certifications with original mill certs to the purchase order requirements, and shall not supply material for which they are not certified or approved.


  • Calibration labs must be certified to the latest edition of ISO 17025, ANSI/NCSL Z540.1 or ISO 10012.


  • Perform due diligence to prevent, detect, and remove foreign objects.


  • Ensure that persons are aware of their contribution to product and service conformity, product safety, and the importance of ethical behavior.


  • Counterfeit Parts Prevention a) For purposes of this clause, Counterfeit Work consists of those parts delivered under this Contract that are the lowest level of separately identifiable items (e.g., articles, components, goods, and assemblies).  "Counterfeit Work" means Work that is or contains items misrepresented as having been designed and/or produced under an approved system or other acceptable method. The term also includes approved Work that has reached a design life limit or has been damaged beyond possible repair, but is altered and misrepresented as acceptable.  (b) SELLER agrees and shall ensure that Counterfeit Work is not delivered to Thermal. (c) SELLER shall only purchase products to be delivered or incorporated as Work to Thermal directly from the Original Component Manufacturer (OCM)/Original Equipment Manufacturer (OEM), or through an OCM/OEM authorized distributor chain. Work shall not be acquired from independent distributors or brokers unless approved in advance in writing by Thermal.  (d) SELLER shall immediately notify Thermal with the pertinent facts if SELLER becomes aware or suspects that it has furnished Counterfeit Work. When requested by Thermal, SELLER shall provide OCM/OEM documentation that authenticates traceability of the affected items to the applicable OCM/OEM.  (e) If Work delivered under this Contract constitutes or includes Counterfeit Work, SELLER shall, at its expense, promptly replace such Counterfeit Work with genuine Work conforming to the requirements of this Contract. Notwithstanding any other provision in this Contract, SELLER shall be liable for all costs relating to the removal and replacement of Counterfeit Work, including without limitation Thermal's costs of removing Counterfeit Work, of reinserting replacement Work and of any testing necessitated by the reinstallation of Work after Counterfeit Work has been exchanged. The remedies contained in this paragraph are in addition to any remedies Thermal may have at law, equity or under other provisions of this Contract.  SELLER shall establish and maintain a Counterfeit Prevention Program using Aerospace Standard AS5553 as a guideline. The purpose of this flow down is to prevent entry into the supply chain, to prevent the use of counterfeit products, the delivery of counterfeit products and to control products identified as counterfeit.

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